Privacy Policy

At Original Mahalaxmi Masale, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or contact us.

1. Information We Collect

We may collect the following information when you use our website, place an order, or contact us:

1.1 Personal Information

• Name
• Phone number
• Email address
• Shipping / billing address
• WhatsApp number (if you contact us)
• Payment details (processed via secured payment gateways – we do not store full card details)

1.2 Non-Personal / Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and similar technologies

2. How We Use Your Information

We use the collected information to:

• Process orders and deliver products
• Respond to your inquiries and customer support requests
• Send order updates and service notifications
• Communicate via WhatsApp, phone, SMS, or email (only with consent)
• Improve our website, services, and marketing
• Prevent fraudulent activities and ensure security

3. WhatsApp Communication

When you contact us through WhatsApp or provide your number, you agree to receive:

• Order updates
• Service notifications
• Support messages
• Business-related promotional messages (only if you consent)

4. Sharing of Information

We do not sell or trade your personal information.

We may share data only with trusted partners for business operations, including:

• Payment gateways
• Delivery & logistics partners
• Customer support tools
• WhatsApp Business API providers
• Legal or regulatory authorities (if required by law)

All partners follow confidentiality and data-protection standards.

5. Cookies

We use cookies to enhance website performance and user experience. You can disable cookies in your browser settings, but certain features may not work properly.

6. Data Security

We use reasonable technical and organizational safeguards to protect your information. However, no online transmission is fully secure — use the website at your own risk.

7. Data Retention

We retain data only for as long as necessary for:

• Legal obligations
• Order processing
• Business purposes

After that, information is securely deleted wherever possible.

8. Your Rights

You may:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Ask how your data is used

Contact us using the details below to exercise these rights.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices.

10. Updates to Privacy Policy

We may update this policy at any time. Changes will be posted on this page.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact us: